Lawyers involved in personal injury cases as well as those involved in medical malpractice, resolution of disability claims, mass tort pharmaceutical cases and other medical-related litigation all require the retrieval of medical records as part of the resolution of the case. The WoMBA system enables the quick and efficient electronic retrieval and management of client medical records. This system is essential, as it can save significant amounts of time, cost, and liability for missed deadlines. Additionally, some firms will be able to expand revenue opportunities through undertaking larger or more complex cases without significantly increasing support infrastructure.

The medical record retrieval process for healthcare-related litigation, is typically arduous, time-consuming and repetitive. Often, a limited set of medical records are required at the initiation of a case to determine merit. Statutes of limitation deadlines require fast turnaround of records requests. Cases may often then require a large number of detailed records from numerous sources to complete trial preparation.

For many law firms, the electronic retrieval of medial records provides the following specific challenges:

• For a large firm, the sheer volume of medical record requests can be overwhelming. For each record, the initial contact with the provider (after tracking down appropriate contact information) and, frequently, a number of follow-up calls all add to cost and time delay.
• Payment logistics become burdensome, as checks have to be cut for individual invoices to each provider before records are released.
• When attorneys need to know the status of a records request, the information is difficult to obtain, and a separate call has to be made to the provider.
• Turnaround time suffers as many records languished in the request cycle.
• Further complicating the retrieval process is that medical records, once retrieved, will often indicate referrals to other providers or use of other pharmaceuticals. This can often restart the entire retrieval process, demanding an iterative attempt at gathering records from yet another provider.

Further complicating the retrieval process is that medical records, once retrieved, will often indicate referrals to other providers or use of other pharmaceuticals. This can often restart the entire retrieval process, demanding an iterative attempt at gathering records from yet another provider.

By utilizing WoMBA law firms can employ fewer personnel and save precious time and storage space.  Electronic retrieval and management of medical records can also shed weeks, or even months, off the lengthy process of obtaining client medical records.

“Paperless” offices are becoming essential to an efficient law practice. Paper copies of medical records can easily consume most, if not all, of your office storage space. The maintenance of electronic client files saves time and space. Automation provides another area for bottom line-focused firms to realize additional cost savings and profitability improvement.